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Getting Connected
Dubai's utility infrastructure is fast becoming one of the most up to date in the world with many of the new buildings utilising state of the art communications technology.
See below for some useful information on how to get your utilites connected at your home.

Telephone & Internet

Telecommunications in Dubai The telecommunication service in Dubai is very good and is provided by Etisalat. Application forms are available from any of their offices and once submitted connection usually takes 2-3 working days.
Documents required:
  • Etisalat application form (in English).
  • Copy of passport & residence visa.
  • Letter of 'no objection' from employer.
  • Copy of Tenancy Agreement.
  • Dhs 250/-

Electricity & Water

Utilities in DubaiThe electricity supply in Dubai is 220/240 volts and the plugs are the Standard British variety.
Dubai Electricity and Water (DEWA) Tel: 324 4444
When you arrange to connect the water and electricity in your property you will need the following: a copy of your lease agreement, your DEWA account number - see your landlord - and a deposit which is refundable when you leave the property.

TV & Satellite

TV and Satellite in DubaiThe local television stations don't offer much for the English speaking audience although there is one English channel, Dubai 33. However, there is a large range of satellite packages on offer and most apartment buildings have a satellite dish installed.
  • Showtime Direct (04) 8088888
  • Bond Communications (04) 8005400
  • Satlink - Showtime (04) 3365055
  • Star - Orbit / Star select (04) 2270009

Mail

Postal services in Dubai are provided by Emirates Post. A full range of services is available, including parcel post, registered delivery and express services. Post Office boxes are available to rent for around 200 AED per year. Post Offices are open between 8am and 5 pm from Saturday to Thursday. The main post office contacts in Dubai are:
  • Dubai Central Post Office 337-1500
  • Jumeirah Post Office 337-1500
  • Mumtaz Speed Post 337-1243
The Emarat petrol stations at Safa Park, Al Diyafah Street, Al Garhoud and Al Wasl Road also offer sale of stamps and mailing of letters and parcels 24-hours a day.
Courier services and registered mail delivery are available from the main courier companies, including DHL, Fedex, UPS, TNT and TCS.